Trellis Club Terms and Conditions

Terms and Conditions

  • After fulfilling the one-year commitment, members may cancel their membership in writing.
  • North Gate can easily ship within the state of Virginia. Shipping eligibility may depend on Federal laws and shipping laws in all other states.
  • If wine is not picked up before the next scheduled shipment, the selections will be shipped to you and the shipping charges will be applied to your credit card on file. Substitutions may be necessary.
  • During extreme weather conditions, we may delay your shipment in order to safeguard wine quality.
  • Member account information is stored in a secure database, and credit cards are charged once per quarter when wine is shipped or available for pickup at the winery.
  • Transactions are processed (1) week prior to the shipment and an e-mail notification will be sent with the date your credit card will be charged. A valid credit card must be maintained. The North Gate Vineyard Privacy Policy is available on request and on the North Gate Vineyard web site: http://northgatevineyard.mobi/privacy.html
  • Shipments will be delivered via Federal Express. An adult signature is required and three attempts will be made to secure delivery after which time the package will be available for pickup at the winery. Returned shipments and re-delivery charges will be billed to the credit card on file.
  • An adult over the age of 21 must be available to sign for each delivery as it is illegal for our shipper to leave shipments without an adult signature.
  • Membership is restricted to adults 21 years of age or older.